Frequently Asked Questions for Iron Gate Storage

FAQ

Moving In & Out


How do I know how much storage space I will need?

You can either use our Space Estimator on our website or call the manager at the location you are looking to rent and they will be able to assist you.

What about insurance?

We don't offer insurance but we offer protection plans for your unit. Ask an Iron Gate Storage manager for more details.

How much notice needs to be given before I move out?

We require a 10 day written notice before you move out. Our staff will go over that process at the time of signing.

Does there have to be someone in the office to let me through the security gates?

No. We offer a separate set of hours for accessing your storage units.

Can I just stop by to view the facility and storage spaces? Or do I need an appointment?

Walk-ins are welcome during normal store hours. If you need a special time, please call the location to set it up. 

Do you have handcarts and dollies available at your facility?

Yes. You are welcome to use the complimentary carts to move in.

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis unless the customer requests it.

When can I move in?

If there is a storage space available that meets your specific storage needs, you can move in anytime.

What type of documentation do I need to provide in order to rent a space?

All you need is a Government issued form of ID (example: driver’s license, state id, or passport).

Do I need to bring my own lock?

We encourage tenants to bring their own locks at time of move-in; however we also have locks available for purchase on the property.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions of a specific item.

Do you sell boxes and storage supplies?

Yes. Here at Iron Gate Self Storage we have boxes and all your storage supplies.